If your client needs to reschedule or cancel a lesson, we require a 6 business hours notice period as outlined in the Terms and Conditions.
Did your client cancel last minute?
Inform the Support Team immediately so that he/she can make the necessary changes to the lesson schedule
Ask the Support Team to address last-minute/little notice given/constant cancellations with the client.
Please do not provisionally confirm the lesson.
If clients give us less than 6 hours notice or aren't available for a lesson (wait no more than 15 minutes), that lesson credit won't count, and you'll still get paid for your time.
In the event you cannot get a hold of the Support Team, you can send them an email at: support@teachme2.com. Please do not attend lessons that are not on your schedule.
ALL changes will reflect on your online schedule via your tutor portal.