We want to do everything we can to ensure that you have a good experience with us.

The reality is that we deal with many tutoring jobs at once and haven't been good enough at notifying you when things don't go ahead – apologies for this.

You can now view the status of a job you've applied for via your Tutor Portal.

As a rule of thumb, if you don't hear from us within a week of applying for a job, you can assume that the customer has not gone ahead with the lessons.

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